Case Study

Since 1982 Polkadots & Moonbeams has been a hotspot for stylists, film and television costumers, fashionistas and celebrities- Julia Roberts, Drew Barrymore, Demi Moore, Eva Mendes, Reese Witherspoon, Leeza Gibbons, to name a few - looking to create unique styles that rebel against the corporate "one look fits all" fashion mentality.
It all started a long time ago when Miss Moonbeam, declaring semi-retirement from the life of a ski-bum, came to LA with a refined sense of retro style. After finishing her college education she realized her dream of creating a place where people could come, shop, and hang out in an atmosphere that was like her living room - a place where people would find very original items, to get a really great look and walk out feeling beautiful and sexy.
Miss Moonbeam is to this day a true treasure-hunter acquiring only the most fashionable pieces for her savvy, fashion forward customers.
She and her well trained staff; we should call them style experts, treat every customer like royalty and know how to make them look fabulous.
Today West 3rd Street is one of the hottest shopping destinations in Los Angeles, with Polkadots & Moonbeams' two locations anchoring the 8300 block.
In 2005 www.polkadotsandmoonbeams.com became live as an e-commerce site bringing a selection of the store directly to customers' everywhere. After a few years they realized that a new ecommerce solution provider was needed.
“Unfortunately, our website was not offering the same level of customer experience that we are able to offer in our physical store. We needed not just a redesign, but a solution which would give us the flexibility and resources to optimize our site and bring the customer experience to
the next level.” says Wendy Borsuk, owner of Polkadots and Moonbeams.
“Catering to our international clientele was also a priority. We had been enjoying revenues generated by selling worldwide through International Checkout and it was important to us that we continue that relationship. When we found UniteU; we knew that it was the ideal solution for us.”
Polkadots and Moonbeams, switched to the UniteU ecommerce solution in October of 2008 and the new site went live in December of that year and the improvements to the site have resulted in steady increases in online sales.